We understand that sometimes purchasing products on the internet can be a little un-nerving.
At Surf Station, we have strict policies and procedures in place to ensure the safety and security of your personal information and assure that you’re purchasing experience with us is a pleasant one.
Our Privacy and Security Policies outline the information that we may collect from you and how it will be used by our company. If you have any questions regarding, please feel free to email us at firstname.lastname@example.org
Listed below are some questions and answers on some of the information that we may collect when interacting with our websites or purchasing online and how that information will be used.
What information do we collect?
We collect information from you when you register on our websites, place an order with our online store, subscribe to our newsletter or respond to a survey.
When ordering or registering on our site, as appropriate, you may be asked to enter your:
- E-mail Address
- Mailing Address
- Phone Number
- Credit Card Information.
This information is stored on our secure dedicated server. To ensure your security, we do not store financial information such as your credit card number and expiration date on any of our servers.
How Do We Protect Your Information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.
We offer the use of a secure dedicated server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
– To Process Online Transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
– To Personalize Your Experience
Your information helps us to better respond to your individual needs.
– To Improve Our Website
We continually strive to improve our website offerings based on the information and feedback we receive from you.
– To Improve Customer Service
Your information helps us to more effectively respond to your customer service requests and support needs.
– To Send Periodic Emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone.
Do We disclose Any Information to Outside Parties?
Absolutely NOT! We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
1020 Anastasia Blvd
St. Augustine, Florida 32080