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All BONES WHEELS manufactured products are warranted against manufacturing defects for the useful life of the product. If you feel your skateboard wheels, bushings, or other BONES WHEELS products were defective, you may send it back to us, freight prepaid. We will inspect it and let you know of our findings. If we decide your returned product was defective or failed to give reasonable service, we will replace that product with a similar, available product of the same or better quality and pay for the shipping back to you. You can send in multiple products to be inspected for your return. We will evaluate each product separate and will replace any and all products found to be defective.
How much to ship a Skateboard?
• $20 shipping in the continental U.S.
• International shipping available - contact us for custom quote.
- Skateboards can only be returned if the board is unridden and in original packaging.
- Customer is responsible for ALL shipping/customs charges to return/exchange.
- A $10 restocking fee will be charged for all returned surfboards.
- The board must be returned within 10 business days of purchase.
- We strongly recommend insuring all returned or exchanged orders.
- We are NOT responsible for any returned board that are damaged/lost in transit.
- Any damage sustained upon return will be deducted from the refund amount.
What is a Surfskate?
•A skateboard with special trucks allowing for deep carves to mimic surfing.
What's the difference between Popsicle and Shaped?
•Popsicle decks are symmetrical front to back. Shaped decks have a wider, curvier shape to them - typically a retro style shape.
Can I buy online and pickup in-store?
•Yes! Please allow 24 hours to process and pull selected items.