Surf Station's 40 Day 'no questions asked' surfboard guarantee.
We want you so happy with your Surf Station Surfboard purchase that we are putting our money where our mouth is. If you don't like it, we will buy it back. This way, you can be confident you are buying the right board. If you don't like it, simply bring it back and we will give you 100% credit toward any other surfboard we carry, and of any brand!
No more questioning if you are buying the right board. If we steer you toward a board that isn't just perfect for you... or you come in and pick one off the rack that you think is great but once you get in the water it's not so great. We will replace it! No questions asked. Just come in and pick out another board.
Other surf shops (and online retailers) will tell you "All Sales are Final" but with our Surf Station Brand of surfboards - it's not! We can guarantee you will love your Surf Station Surfboard or... we will buy it back from you!
Here's how it works...
Buy any stock Surf Station Surfboard off our rack or our website and ride it for up to 36 days. If during those 36 days it's not the perfect board for you, all you need to do is scrape the wax off, package it up like it was when you got it, get it back to us, and we will give you full retail credit towards any other surfboard in our warehouse.
You will have 36 days from the date of shipping/pickup to take your new board out and see how it performs. If during those 36 days you decide that its not the right board, here's what you need to do-
• Call us before the 40 days are up - Tell us why that's not the right board for you
• Make sure there is zero damage to the board - The board must be in like new condition with wax removed (pressure dents from feet are ok)
• Get the board back to Surf Station - If you're local, all you will need to do is set up an appointment and bring it back to the shop for inspection. If you're long distance, you will need to box it back up, make sure it is packed as well as when it arrived, and send it back to us
• Pick a new board out - Once we have the board back at the warehouse you can pick out a new board
Exceptions & Limitations:
• If the board is damaged in any way the guarantee is void.
• This is not a money back guarantee, however, credit can be used for any other merchandise Surf Station sells, including soft goods like clothing and accessories.
• The Surf Station guarantee does not apply to the second board in which the second board was a replacement fulfilling the Surf Station guarantee.
• Only applies to stock Surf Station brand surfboards. This is not for custom boards. High end hand shaped boards are excluded. Please ask the sales clerk if the board you are purchasing comes with the buy back guarantee.
• Credit amount will be the total paid at time of purchase less any accessories and applicable shipping.