A 2% restocking fee will be issued on all canceled surfboard orders.
We strongly recommend insuring all returned or exchanged orders.
Customer is responsible for all shipping/custom charges to return/exchange.
All Used Surfboards are Non-Refundable.
The returning boards must have never have been ridden, used, waxed or damaged in any way.
A $50 restocking fee will be charged for all returned surfboards.
The board must be returned/exchanged within 10 business days of purchase.
We are not responsible for any returned board that are damaged/lost in transit.
Any damage sustained upon return will be deducted from the refund amount.
Surfboard Disclaimer: Surfboards are not indestructible. Most are man-made, and are known to sometimes contain minor blemishes such as burned glass from the board shaper, unequal coloring from the glassing process, cosmetic scratches, etc. The Surf Station is not liable to compensate for these small imperfections as they will not damper the performance or structural integrity of the surfboard. The cosigner accepts these terms upon checkout.
If a surfboard happens to be damaged where the durability of the board is affected, sufficient evidence must be provided (photos of box & board).
The Surf Station will ONLY remedy the situation in the form of a modest credit deemed fair by The Surf Station.
The Surf Station will NOT offer a return for any international orders under any circumstances.
While damages are very rare, our company will work with the cosigner in a fair and efficient manner.